Proof Reading 
Copy Writing 
Resume Writing 
Blogs
Guides
SOP's
Student Resources
Research Topics
Login
Register
- University:
Torrens University Australia
- Subject Code:
PROJ6000
- Subject Name:
Principles of Project Management
- Assignment Title:
Assessment 3 - Project Charter Report
- Individual/Group
Individual
- Word Count
2,000 words (+/- 10%)
Summary
In this assessment, you are tasked to develop a 2,000-word project charter, using the provided case study. Before developing a project charter for a given case scenario, you need to elaborate what basically a project charter is and how it can be used to describe an entire project in a short, succinct and professional document. Basically, a project charter is a concise document which formally authorizes a project. A charter document provides clear direction and a sense of purpose to the project team from the start till the end. A project charter document comprises details of different aspects of a project, these may include project overview, outline of scope, schedule, budget estimate, potential risks and key stakeholders to be involved. Below is a guideline to help you guide on how to approach each section of the project charter, using the assigned case study – SAGE Case study.
Facing challenges with your MBA assignments? Our expert MBA assignment support spans key areas like project management, finance, marketing, HR, and business strategy, offering in-depth, original, and meticulously researched content. We specialize in providing tailored project management case studies, essays, and coursework help, aligned with your university’s specific requirements.
Elevate your academic performance with professional MBA assignment support now!
Reach out to us today! Assignment Sample
Task Summary
After reading the project case study, use it to develop a 2,000-word Project Charter, describing the entire project in a short, succinct, and professional document.
Context
Project leadership is about inspiring the project team to do their best from the outset. This requires a combination of verbal and written communication skills and a range of applied leadership skills. One of the foundational documents that helps “kick off” a project is the Project Charter. The Project Charter describes the entire project in a short, succinct, and presentable document that can be shared with project staff or other stakeholders and aims to commence the project in earnest. The Project Charter helps to clarify the project context, the project team roles, and the goals of the project.
Instructions
You will be given a project case study to use in order to develop your Project Charter. Though all students will receive the same case study, it is expected that each student will think about the project from their own perspective as an up-and-coming project manager in order to formulate a unique Project Charter. Use your own style based on your critical thinking of what it means for you PROJ6000_Assessment 3_20240603 Page 2 of 6 to lead a project. You may use one of the templates provided in the learning resources or develop your own format.
Please follow the instructions below:
- Read the case study provided by your lecturer. This will form the basis for your Project Charter, because you will assume that you are the project manager for this project.
- After reading the case study, begin to develop your project charter. This needs to be a 2,000- word report (+/- 10%) and must use a minimum of six (6) references (academic literature and industry publications—please consider the case study as a 7th reference). Please ensure all references are cited in-text.
- The Project Charter must include the following headings and should be written as if you are presenting it to the project team that will build this project. You are the project manager.
The contents of your Charter should include:
- Background of the projectBackground of the project
- Reasons for the project
- Project objectives
- Proposed project management approach or methodology/methodologies
- Constraints, limitations, and risks
- Leadership structure (project manager and his or her senior aides: list their roles and explain what each does in the project. You need to cite four (4) roles)
- Project risks and their mitigation
- Projectstakeholders and how to interact with them
- The vision of the project and the type of project team culture you wish to promote in your team
- Reference list
Referencing
It is essential that you use appropriate APA style for citing and referencing research. Please see more information on referencing here: https://library.torrens.edu.au/academicskills/apa/tool
Introduction
The report has outlined requirements for development of a project charter for given case study – SAGE case study. Students need to build this foundational document (project charter) to initiate the project. Charter document basically provides an overview of project’s background, objectives, and management approach that will be followed. The given task requires students to write a 2,000 words document (project charter) containing details of elements such as project context, objectives and leadership structures, risks, shareholders and team culture. As the project manager, you are required to formulate this document in a professional and engaging manner, by applying critical thinking skills.
Table of Contents
- Guide
- Solution
Charter sections breakdown
Section 1. Background of the project
This is the first section of the report in which you need to provide context, briefly describe the problem that the given project aims to address, and also discuss different circumstances which led to its initiation. This task demands a clear and concise overview of the situation (in RTI Uganda project) which necessitates the project.
How to do:
- Start by briefly explaining the significance of RTIs - road traffic injuries in Uganda and globally
- Add statistics as much as possible to increase credibility of your response
- Highlight impact on mortality, morbidity and overall economy to highlight the need for this project
- Explain different circumstances which led to this project’s inception
Section 2. Reasons for the project
In this section, you will need to provide information to justify why this project is important and the compelling range of benefits that it will offer. Basically, you need to provide justification for the project’s existence, by highlighting anticipated positive outcomes.
How to do:
- Start by clearly outlining project's value proposition and why this project can be called a good investment of resources.
- You can answer this by emphasizing on the project’s potential to save lives, minimize chances of disabilities and enhance overall quality of life, primarily for RTI victims.
- Most importantly, highlight the project's tendency to alleviate the burden on Uganda’s healthcare system.
- Emphasize how proposed project can improve healthcare delivery using digital solutions
Section 3. Project objectives
In this section, you need to project objectives using the SMART goal setting method. Basically, the ‘SMART” goal setting method is a useful framework used for guiding goal setting. SMART is an acronym for specific, measurable, attainable, realistic and timely. In this part, you will need to provide smart goals related to the RTI Uganda project.
How to do:
- For completion of this part, you will need to translate the project's overall purpose into concrete and easily understandable objectives
- Use SMART goal framework for outlining specific objectives related to Uganda project
- Your smart objectives should focus on achieving project goals like reducing response times, implementation of digital tools, staff training & enhancing overall patient outcomes
Section 4. Proposed project management approach
In this task, you need to provide details of the project management framework that will be used for guiding the project. For this, you are required to provide a description of methodology alongside detailed justification for its selection. Here, you need to explain how you will use your chosen methodology for managing the project's scope, schedule, budget, resources and overall risks involved.
How to do:
- First shortlist different project management methodologies like agile, waterfall, PMBoK, scrum, Kanban
- Then, choose one that best fits RTI Uganda project’s needs for instance, agile for flexibility
- Then provide justification of your choice and also provide explanation of how you will tailor the selected methodology to specific project context to better address project needs
Section 5. Constraints, limitations and risks
In this section, you need to identify potential challenges or issues which could create hindrances for project’s success. In this task, you need to conduct a realistic assessment of those factors which could potentially limit a project's scope, schedule or budget.
How to do:
- Start by writing potential project constraints which could create obstructions
- Some common examples of project constraints include limited project budget, timeline, or reliance on government funding
- The list limitations associated with Ugandan project, examples of limitations may include infrastructure related challenges
- Outline potential risks associated with UTI project, some examples of risks may include procurement issues, staff shortages, resistance to adoption of new tech powered solutions
Section 6. Leadership structure (project manager and his or her senior aides)
list their roles and explain what each does in the project. You need to cite four (4) roles
In this section, you will need to define roles and responsibilities of key project team members who will work on the RTI Uganda project. For better clarity, consider providing clear organizational structure and a brief description of each team member’s contribution to the RTI project. After creating hierarchical structure, define member’s roles and their corresponding responsibilities.
How to do:
- Define key roles – project manager, senior public health consultant, team members
- Outline key responsibilities for all team members
Section 7. Project risks and their mitigation
In this section, you will need to provide detail of the identified risks and strategies which can be used to minimize its impact on the project.
How to do:
- Firstly, you need to clearly outline project related risks like scope creep, delays in acquiring relevant approvals etc
- Assess potential impact and probability of each risk identified
- For all the identified risks, identify appropriate mitigations which can be used for handling identified risks
Section 8. Project stakeholders and how to interact with them
In this part, you need to identify key stakeholders or groups who have an interest in the RTI project outcomes, you must consider both internal and external stakeholders. You must also clarify how you can manage relationships with the identified stakeholder groups. In simple terms, you need to provide a list of key stakeholders along with a strategy that can be used for engaging with them. For writing this, you can consider development of a tabular matrix for outlining relevant project stakeholders along with interaction or communication strategy that can be used for managing communication with that particular stakeholder group.
How to do:
- List down project’s internal and external key stakeholders including RTI team, project managers etc
- Outline communication processes and strategies for all identified stakeholders
- List down engagement methods for all stakeholder groups along with frequency
Section 9. The vision of the project and the type of project team culture you wish to promote in your team
In this section, you need to provide a brief description of the long term impact of the project and project values that will guide the team's work. This task basically demands a clear vision statement and details about the desired team culture.
How to do:
Create a compelling vision statement which inspires RTI project team and relevant stakeholders.
Answer a
Road traffic injuries have now emerged as a pressing public health issue in Uganda, this is because it is largely contributing to thousands of fatalities and injuries every year. In fact, an online article by (Uniph, 2024) revealed that 21,473 people were involved in RTAs and somewhat 1,712 (which is equivalent to 8%) were slightly injured, nearly 15,227 (that is equivalent to 71%) were severely injured, and 4,534 (equals to 21%) died on spot. Another finding revealed that the cases of RTIs in 2022 have increased by 19%, in comparison to those which were registered in the previous year. Another study by (Balikuddembe et al., 2017) revealed that Uganda, at present, has experienced RTI deaths at somewhat around 28.9% per 100,000 populations. In response to this, the Ugandan government, in partnership with Starhealth has initiated this project to enhance emergency response times (particularly for RTI victims) during covid-19 pandemic. The main goal of this project is to minimize the amount of time taken by ambulances to reach accident scenes from 3 hours to less than an hour (Simplilearn, 2013).
Answer b
This project is important because of many reasons, some of which are outlined below
- Project is crucial because it can minimize RTI response times
- Reduced RTI times can directly impact survival rates and long term health outcomes of the RTI victims
- Faster response times will also result in reduced amount of disabilities
- The project is also important because it will promote use of advanced digital solutions, thereby potentially revolutionizing healthcare delivery in Uganda (Nair, 2020)
- Uganda has high prevalence of RTI accidents, in fact, (Balikuddembe et al., 2017) discovered that Uganda experiences RTI deaths at 28.9 per 100,000 populations, these high RTI mortality rates are necessitating urgent interventions
- Integration of digital solutions presented an outstanding opportunity to enhance efficiency and effectiveness of Uganda emergency response system
Answer c
As it is already known that the overarching goal of this project is to minimize response time for injured RI patients, to provide timely access to emergency ambulance services. A relevant SMART goal has been framed for this particular business objective
Objective 1 : To minimize RTI response time for providing timely access to emergency ambulance services
- Specific: To reduce RTI response times from an average of 3 hours to less than an hour
- Measurable: Improving the survival rates of RTI victims
- Achievable: Through implementation of ODK tool (open data kit) on ambulance staff smartphones for collection and analysis of real-time data on RTI incidents (SAMHSA, 2020)
- Relevant:This goal is relevant because it can help to significantly cut down emergency services response time (in this way, many lives can be saved and chances of injuries and disabilities of RTI victims can be reduced to a large extent).
- Time-bound: An year
Objective 2 : Facilitate implementation of digital data collection
- Specific: To deploy an ODK tool on ambulance staff smartphones for data collection.
- Measurable: If 100% of ambulances are fully equipped with ODK tool and are actively using it
- Attainable: This can be achieved by providing proper training and technical support to ambulance staff on how to use tech solutions
- Relevant: It is relevant because it can facilitate real-time data capture with which improved responses can be provided
- Time-bound:3 months of project inception
Objective 3 : Improve data-driven decision making
- Specific: It is also project objective to utilize ODK collected data for making informed decisions
- Measurable: To measure progress of this project objective, monthly analysis will be performed for ODK data, this is primarily to uncover trends and inform resource allocation
- Attainable: This goal can be achieved through establishment of a dedicated team of data analysis experts, who can create visualizing dashboards to showcase patterns and trends.
- Relevant: This goal is relevant in Ugandan project because it will help to ensure efficient use of business resources and will also help to facilitate continuous improvement of the emergency response system
- Time-bound: 5 months
Answer d
For managing this project, use of agile project management methodology seems fitting as it can help address project requirements (RTI Uganda project) in an easy and efficient manner. The iterative and incremental approach that it works on can foster higher flexibility with which newly introduced client requirements or changes can be managed easily (in sprints) (Paula, 2021).
For better understanding, a sprint cycle has been created, in which sprint phases along with the activities that will be carried out week wise is provided below -
Sprint cycle (sample)
| Sprint phases (2 week) | Week 1 | Week 2 | Week 3 |
|---|---|---|---|
| Sprint planning | Outlining sprint goals and key objectives, list tasks to be carried out, assign team responsibilities | Review project progress from sprint, seek feedback and make necessary adjustments based on feedback received | Preparations for next sprint planning and task finalization for upcoming sprint |
| Task execution | Designing training modules for team to use ODK tool efficiently, creation of instructional manual | Organize formal training sessions with ambulance staff, all staff members have installed ODK tool | Collection and analysis of feedback, updating training materials based on feedback obtained |
Answer e
Some relevant project constraints are
- Firstly, there are budgetary constraints associated as the assigned project budget which is equivalent to UGX 82 billion may not be sufficient to cover expenses of all activities and those unexpected expenses
- The assigned timeline of project i.e. one year seems too ambitious, given the underling complex nature of the project. The project might get delayed because of covid 19 pandemic, and it may require some sort of re-adjustments, which can add to the time constraint
Some project limitations are
- There are high possibilities that ambulance staff may face challenges in adapting advanced digital tools (like working of ODK toolkit)
- Uganda’s poor infrastructure like poor road conditions and limited internet access could hinder project progress. There are high chances that poor road conditions may increase ambulance response times, thereby neglecting effectiveness of digital tools employed (Asana, 2024).
Some prominent risks are
- In Ugandan case study project, the team discussed project challenges, like implementation challenges in context of the pandemic. Fear of infection or chances of cross contamination amongst staff and public are some prominent concerns.
- Different types of technical challenges related to ODK tool, like data security breaches, or system failures or users because of unfamiliarity with the system could impede RTI project success.
- Also, it is important to note that any kind of system failure or inaccurate data collection could result in flawed decision-making.
- Staff resistance to use new tech powered solutions can also hinder project’s smooth implementation. Staff resistance from ambulance staff, healthcare service providers or government officials could possibly stem from the fact, that they lack knowledge and skills required to use new technology solution, or concerns about job security.
- Further, there are many kinds of security risks as well, which are linked to RTI Ugandan project, like theft of ambulances or medical equipment, which could substantially disrupt project activities, and can even endanger staff.
- There are also many ethical considerations which are all linked to the RTI Ugandan project, like risks to data privacy or data confidentiality. For instance, it might happen that perpetrators may exploit digital platforms to fetch patient information, which they can misuse to conduct illicit activities.
- Any sort of equipment failure (like malfunctioning ambulances or smartphones) could possibly disrupt the provision of emergency services, and data collection efforts, it could make it challenging for hospital staff to minimize RTI response time, which was original goal of this project.
Answer f
| Team roles | Team responsibilities |
|---|---|
| Project manager |
|
| Senior public health consultant |
|
| Emergency health program manager |
|
| IT specialist |
|
Answer g
| Risk ID | Risk | Impact | Probability | Mitigation |
|---|---|---|---|---|
| R1 | Changes of scope creep | Medium | Medium | Formulation of a change management plan for handling project uncertainties (Gurnov, 2019) |
| R2 | Schedule overrun | High | High | Creation of a project timeline for handling different project related activities |
| R3 | Implementation challenges because of covid-19 pandemic, like fear of infection or chances of cross contamination amongst staff | High | High | Implementation of strict health and safety protocols (like use of PPE – personal protective equipment) can help to minimize chances of spread among staff |
| R4 | Technical challenges with ODK tool | Medium | High | Implementation of robust data security measures to prevent security breaches |
| R5 | System failure or inaccurate data collection | Medium | High | Use of data validation procedures for preventing inaccurate data to be recorded |
| R6 | Staff resistance to new technology | Medium | High | Proper training regarding new technology solution |
| R7 | Security risks associated | Medium | High | Implementation of robust security measures for prevention of chances of risks |
| R8 | Possibilities of equipment failure which could disrupt provision of emergency services and data collection efforts | Medium | High | Maintaining replacement of malfunctioning equipment to make sure that services are available at all time |
Answer h
| Stakeholder name | Communication purpose | Engagement approach | Engagement method | Frequency |
|---|---|---|---|---|
| RTI team | To provide requirements of RTI Uganda project | Collaborative work | Emails | Monthly |
| Project manager | To formulate project charter document in relation to RTI Uganda project | In-person | Emails | Weekly |
| Ugandan ministry of health (UoH) | Establishment of contact lines with public hospitals while handling RTI patients | Communication of strategic project aims and objectives | Meetings and project reviews | Monthly basis |
| Starhealth organization | To significantly improve lives of Ugandan citizens | To support the project initiatives | Emails | Monthly |
| Ambulance staff | To significantly improve emergency response times for injured patients to gain timely access to ambulance services | To provide comprehensive training and ongoing support | Feedback sessions | Regularly |
Answer i
Vision statement – “The vision of this project is to create a responsive emergency medical service system that can significantly reduce road traffic injury fatalities in Uganda” (Asana, 2024)
References
- Asana. (2024, March 4). 6 Project Constraints and How to Manage Them for Project Success • Asana. Asana. https://asana.com/resources/project-constraints
- Balikuddembe, J. K., Ardalan, A., Khorasani-Zavareh, D., Nejati, A., & Munanura, K. S. (2017). Road traffic incidents in Uganda: a systematic review of a five-year trend. Journal of Injury and Violence Research, 9(1), 17–25. https://doi.org/10.5249/jivr.v9i1.796
- SAMHSA. (2020). Setting goals and developing specific, measurable, achievable, relevant, and time-bound objectives. In Substance Abuse and Mental Health Services Administration. https://www.samhsa.gov/sites/default/files/nc-smart-goals-fact-sheet.pdf
- Simplilearn. (2013, May 30). Why do we need a project charter? Simplilearn.com; Simplilearn. https://www.simplilearn.com/project-charter-and-its-importance-article
- Uniph. (2024, June 30). Trends and spatial distribution of road traffic injuries, Uganda, 2012 ̶ 2023. UNIPH - Uganda National Institute of Public Health. https://uniph.go.ug/trends-and-spatial-distribution-of-road-traffic-injuries-uganda-2012-%CC%B6-2023/
- Gurnov, A. (2019). What is Scope Creep in Project Management? - Wrike. Project Management Guide. https://www.wrike.com/project-management-guide/faq/what-is-scope-creep-in-project-management/
- Mansa, J. (2021, January 6). What Is Project Management? Investopedia. https://www.investopedia.com/terms/p/project-management.asp
- Nair, L. (2020, October 11). Tech-enabled ambulances can reduce response time significantly and ultimately reduce healthcare costs: Pranav Bajaj. Express Healthcare. https://www.expresshealthcare.in/news/tech-enabled-ambulances-can-reduce-response-time-significantly-and-ultimately-reduce-healthcare-costs-pranav-bajaj/425249/
- Paula. (2021, January 4). Difference Between Agile and Iterative Model - Agile vs Iterative. PremierAgile. https://premieragile.com/agile-vs-iterative-model/
- Balikuddembe, J.K., Ardalan, A., Khorasani-Zavareh, D., Nejati, A. and Munanura, K.S. (2017). Road traffic incidents in Uganda: a systematic review of a five-year trend. Journal of Injury and Violence Research, [online] 9(1), pp.17–25. doi:https://doi.org/10.5249/jivr.v9i1.796.
If you’ve reviewed our MBA assignment sample or followed our detailed writing guide, you’re on the right track to creating a well-organized, high-quality paper. However, if you’re still facing challenges with comprehensive research, accurate referencing, or adhering to university guidelines, our MBA assignment writing services are here to support you.
Get expert assistance today and submit your assignments with confidence!
FAQs
How can I ensure that the project objectives for Uganda’s RTI project are SMART?
To ensure your objectives are SMART, refer to the document provided below, which guides you through the process of crafting specific, measurable, achievable, relevant, and time-bound objectives, tailored to the context of the Uganda RTI project. Read More: SMART Goals Fact Sheet
What are the challenges in implementing and maintaining the ODK tool in Uganda’s resource-constrained environment?
Challenges may include limited internet access, high data costs, lack of trained personnel, and the need for ongoing technical support and maintenance to ensure the system’s sustainability in rural areas.
How can we ensure the sustainability of the Uganda RTI project after its initial phase?
Sustainability can be achieved by ensuring local capacity building, fostering partnerships with local organizations, and creating a clear plan for long-term financing and resource management.
How do we manage stakeholder expectations in the Uganda RTI project?
Effective corporate governance establishes internal controls, ethical policies, and board oversight, helping organizations mitigate risks related to fraud, legal issues, and financial mismanagement.
How do we manage stakeholder expectations in the Uganda RTI project?
Effective communication, regular updates, and transparent reporting are essential to managing stakeholder expectations. Utilize project management tools and strategies to keep all stakeholders aligned with project goals and milestones.
What are the key risks in the Uganda RTI project and how can we mitigate them?
Key risks include funding shortages, political instability, and local resistance. Mitigation strategies involve creating risk management plans, securing diverse funding sources, and engaging local communities early in the process.
What project management frameworks are suitable for the Uganda RTI project?
Agile and PRINCE2 are two frameworks that can be adapted for the Uganda RTI project. These frameworks emphasize flexibility, stakeholder collaboration, and structured project execution, making them ideal for dynamic, resource-constrained environments.
How do we monitor and evaluate the Uganda RTI project’s success?
To monitor and evaluate success, establish clear KPIs, set up regular progress assessments, and ensure that feedback loops are integrated for continuous improvement throughout the project’s lifecycle.
